Consumer Duty
Our unwavering commitment to fairness, transparency, and putting our clients’ interests first.
At Tacit, Consumer Duty isn’t just a regulation—it’s a core value.
We believe that every client deserves clear, honest advice and a straightforward approach to finance and investment management. Our policies are designed to ensure that we always act in your best interests, giving you the confidence to make informed decisions.
What is Consumer Duty?
Consumer Duty is the new benchmark for ensuring that financial service providers deliver outcomes that are fit for purpose. It:
Sets high standards of customer care.
Promotes transparency and fairness throughout our business.
Helps you understand how products and services work for you.
Our Commitment to You
At Tacit, we demonstrate our consumer duty through:
Client-Centric Service:
We place your needs at the forefront of all decision making.Transparent Processes:
We provide clear, jargon-free explanations of our products, fees, and risks.Ongoing Review:
Our internal review processes ensure that any changes in the market or your needs are addressed promptly.Ethical Standards:
We are committed to acting with integrity and accountability in every interaction.
Every client benefits from our tailored approach that meets the standards expected by today’s regulatory environment.
How We Ensure Consumer Duty
Clear Communication:
We provide regular updates on investments and financial products to ensure you always have the information you need.
Personalised Solutions:
Our advisors work closely with you to understand your individual circumstances and goals.
Feedback-Driven Improvements:
We encourage feedback and continually refine our service practices to remain ahead of regulatory changes.
What This Means for You
You gain clarity:
Understand every element of our service, from fee structures to investment strategies.
You receive support:
Our dedicated team is always available to answer your questions and guide you through your financial journey.
You stay informed:
We make sure that you are always aware of the latest developments affecting your investments.
